❓ Frequently Asked Questions – mipega.online
🔧 What is mipega.online?
mipega.online is a rider-founded hub for motorcycle lovers who want more than just gear — they want gear with soul. We offer a curated collection of motorcycle accessories, bags, helmets, gloves, and more — built to ride hard and look good doing it.
🚚 Where do you ship?
We ship worldwide 🌍 — if there’s a road, we’ll get your gear there. Some restrictions may apply depending on local import laws, but we’ll do our best to reach you, wherever you ride.
⏳ How long does shipping take?
Shipping times vary depending on your location and the product. Typically:
- Local orders arrive in 3–7 business days
- International orders may take 7–21 business days
You’ll receive a tracking number as soon as your order ships, so you can follow it every step of the way 🧭
💳 What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options at checkout. Cryptocurrency? Not yet — but never say never 😏
📦 How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking link. Can’t find it? Check your spam/junk folder, or hit us up via our contact page and we’ll help you out fast.
📨 Can I change or cancel my order?
If your order hasn’t shipped yet, we can usually make changes or cancel it. Reach out ASAP through our contact form or email Contact@mipega.online with your order number and request. Once it’s on the road, though, it’s in the wind 🏍️
🛡️ Do you offer returns or exchanges?
Yes, we accept returns within 14 days of delivery. The product must be unused, in original condition, and in its original packaging.
Please note: Return shipping is at your cost unless the product was damaged or incorrect.
🧼 How do I care for the gear I buy?
Each product page includes care tips, but here’s the rule of thumb:
- Don’t toss leather in the washing machine
- Don’t leave gear in direct sun for too long
- Clean it like you clean your bike — with respect and the right tools 🧽
🔥 Do you sell limited or exclusive items?
Yes — we love the rare stuff. Some items drop in limited runs and once they’re gone, they’re gone.
Want first dibs? Join our newsletter or follow us on social for early access. 🕶️
🤘 Who runs mipega.online? Are you real riders?
We’re not a faceless brand — we’re riders, builders, and road addicts. Every product we sell is tested by someone who knows the feel of wind and grit on their visor. This isn’t a trend. It’s a lifestyle.
📫 Still got questions?
We got answers. Shoot us a message through our contact page or email us directly at Contact@mipega.online. We’re quick, friendly, and always down to talk gear.